User guide
How to use Plainspoken, start to finish
A short manual for the whole app: what to do before an interview, what happens while you speak, and where your sessions, scores and billing live. It takes about four minutes to read.
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Your first session in four steps
- 01
Pick your language and sign in
Use the language selector in the header — cues and debriefs come back in that language. Create an account so your session balance follows you across devices.
- 02
Get a session
One session covers one full interview, up to 35 minutes. Buy a single session or a monthly plan on the pricing page. Your first practice drill is free, no card needed.
- 03
Test your microphone on a mock
Run a practice interview first. It uses the same microphone, the same cues and the same scoring, so nothing is a surprise on the day.
- 04
Start listening before the call begins
Open the live page, type the role you are interviewing for, and press start. Allow the microphone when your browser asks. Keep this tab open beside your video call.
During a live interview
The page listens, spots questions and answers with fragments — never a sentence to read out loud.
- A STAR scaffold appears for each question: situation, task, action, result.
- Cues stay under eight words each. They point at your own experience; you supply the words.
- Pace and filler words are tracked live so you can slow down before it costs you.
- The session ends itself at 35 minutes, so nothing keeps running unattended.
- Press End & debrief when the interview is over to get your score.
Practice mode
Mock interviews ask follow-up questions based on what you actually said, then score structure, specificity, impact and delivery, and finish with drills. Practice drills are unlimited on any paid plan.
Debriefs and session history
Every finished session is scored and saved in this browser only. Open Sessions to reread transcripts, compare scores over time, export everything as a readable file or JSON, or wipe the lot in one click.
Sessions, plans and refunds
Your account page shows sessions left, your plan and every credit movement with dates. Monthly sessions reset each billing period and do not roll over; single sessions never expire. If the microphone never opens, the app fails, or you stop inside the first two minutes, the session is returned automatically.
Install it on your phone or laptop
Use the Install app button in the header to add Plainspoken to your home screen or desktop. Once installed, the interface and your saved sessions still open without a connection — live coaching needs the internet.
If something goes wrong
No cues are appearing
Check the microphone icon in the address bar is allowed, and that the tab is not muted. Cues only appear once a question is detected in speech.
The microphone is picking up nothing
Close other apps using the mic, reload the page, and start again. If the session captured almost no speech, the credit is returned to you.
My purchase has not shown up
Open the account page — it reconciles directly with the payment provider within a few seconds. The audit trail there lists every credit that has been added.
The cues are in the wrong language
Switch language in the header before starting the session. The coach answers in the language the page is displayed in.
I want my data gone
Audio is never stored; it is transcribed and dropped. Everything else lives in this browser and clearing your sessions removes it.
Ready when you are
Try a mock first, then keep the live page open for the real thing.